Privacy Policy

Last updated: September 23, 2026

Introduction

Cubalex, Inc. (“Cubalex”, “we”, “our”) is a non-profit organization registered as a 501(c)(3) in the state of Tennessee, United States, under EIN 82-1722748. This Privacy Policy describes how Cubalex collects, uses, shares, and protects the personal information of individuals who interact with our website cubalex.org, mobile applications, and associated services.

By using our site or providing us with personal information, you agree to the practices described in this policy.

Who we are and who is responsible for your information

Cubalex is a human rights organization dedicated to legal defense, documentation of violations, and international advocacy in the Cuban context. The legal entity responsible for processing personal data is Cubalex, Inc., located at 4069 Saint Pierre Blvd, Apt. 2, Memphis, TN 38122.

What information do we collect?

Cubalex collects personal information when you:

Visit our website or use a mobile application linked to Cubalex.
Make a donation through our platforms.
Subscribe to our newsletter or periodic communications.
He is registering for an event organized by Cubalex.
He is registering for a course created by Cubalex.
Send an inquiry, complaint, or request for legal assistance.
Apply as a volunteer or collaborator.
Participate in a campaign, petition, or advocacy action.

The personal information we may collect includes: first name, last name, email address, postal address, telephone number, payment information (processed by secure third parties), country of residence, preferred language, and any other information you choose to provide to us.

How we use your information

Cubalex uses personal information for the following legitimate purposes:

To operate and maintain the website, and to understand its use for statistical and security purposes.
To manage and process inquiries, registrations, donations, and other interactions with you.
To send information that you have requested or consented to receive, including newsletters, alerts, reports, and updates about the work of Cubalex.
To provide legal support to victims and their families who request our services.
Document cases of human rights violations, in accordance with our internal source protection protocols.
Comply with applicable legal obligations in the United States and other jurisdictions where we operate.

Legal bases for data processing

Cubalex processes your personal data on the following legal bases:

Legitimate interest: to communicate with you, manage our interactions, and advance our institutional mission.
Consent: when you expressly authorize us to use your data, for example by subscribing to our newsletter.
Compliance with legal obligations: when we are obligated by competent authorities.
Public interest: within the framework of monitoring and documenting human rights violations.

With whom we share your information

Cubalex does not sell, rent, or share your personal information with third parties for commercial purposes. We may share information with:

Service providers acting on our behalf, such as donation platforms (Fundraise Up, PayPal, Stripe), analytics services (Google Analytics), bulk email services, and web hosting services.
Competent authorities when we are legally obliged to do so, applying at all times criteria of necessity and proportionality; limiting the information shared to the minimum necessary to meet said requirement.
Allied organizations with whom we collaborate on specific projects, provided we have their prior consent.

Protection of victims, witnesses and sources

Cubalex protects the identity of victims, witnesses, and sources of sensitive information in accordance with internal security protocols. Information received through our reporting channels (including [email protected]) is handled under strict confidentiality measures and is only accessible to authorized personnel.

Data retention

Cubalex retains your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Information related to human rights cases may be retained indefinitely as part of the organization's historical archive.

Your rights

You have the right to:

Request access to the personal information that Cubalex has about you.
Request the correction of inaccurate or incomplete information.
Request the deletion of your personal data, subject to the limitations established by law.
Withdraw your consent at any time when the processing of your data is based on your consent (including, but not limited to, sending communications).
To object to the processing of your personal data for a specific purpose, even when such processing is lawful for another reason.
File a complaint with the relevant data protection authority.

To exercise these rights, you can write to us at [email protected].

Information security

Cubalex implements reasonable technical and organizational measures to protect your personal information against loss, unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, so we cannot guarantee the absolute security of your information.

Third-party links

Our site may contain links to third-party websites. Cubalex is not responsible for the privacy practices or content of those sites. We recommend that you review the privacy policies of any third-party site before providing any information.

Changes to this Policy

Cubalex may update this Privacy Policy periodically. The current version will always be available at cubalex.org with the date of the last update.

Contact

For questions about this Privacy Policy, you can write to us at [email protected].