In response to the tariff increase imposed by the Cuban Telecommunications Company (ETECSA) on May 30, Cubalex has prepared a citizen petition template to demand its annulment. This tool is based on current Cuban legislation and allows any person to exercise their right to complain and petition before the authorities, in accordance with Article 61 of the Constitution and Law No. 167 on handling complaints.
The appeal not only denounces the lack of transparency and the violation of prepaid service contract —which requires 30 days' prior notification of any tariff changes—, but also emphasizes that the approval of these measures should have been the responsibility of the Ministry of Communications and officially published in the Official Gazette, which did not occur. Therefore, the action is considered legally ineffective.
Cubalex clarifies that this request has a dual purpose: on the one hand, it is a legal action with a regulatory basis; On the other hand, it is a symbolic and political tool, This action joins the citizen protests on social media. It forms part of a broader strategy of social pressure and international awareness of the injustices that directly affect the Cuban population.
We invite citizens to download the petition, personalize it with their information, sign it, and deliver it to ETECSA customer service offices, or send it digitally. Every individual action strengthens collective pressure. This is not a single tool, but rather a to use all possible means to oppose an unjust measure.
In addition to the request form, we have included a simple guide with frequently asked questions to help anyone, even without legal knowledge, understand the content and purpose of the document.
Download here document.